Privacy Policy

Privacy Policy


We take our clients’ privacy very seriously. We will only collect your personal data in the following circumstances.

We will only use your name and other information about you in the manner set forth in this Privacy Policy. We will only collect data from you as necessary and in connection with the transaction.


Please read the information below to find out what information we collect and use, and if you have questions, please contact us at . Please read these terms carefully. When entering our website/mobile application, you confirm that you have read, understood and agreed to be bound by the relevant terms. IF YOU DO NOT AGREE TO ANY OF THE TERMS, PLEASE STOP BROWING OR USING THIS WEBSITE/MOBILE APPLICATION.


Changes of Privacy Statement

By posting the newly revised terms on the website/mobile application, the newly revised terms will take effect immediately. It is the user’s responsibility to regularly review the website/mobile application and privacy statement for changes to the terms. Continuing to use the website / mobile application after the revision of the privacy statement means that you have acknowledged and accepted the newly revised terms of this website / mobile application.


Personal Data Collection

When creating an EVERCLEAN™ membership account (if apply), the personal data we collect from you may include name, date of birth, telephone and email address.

When you order a product or use our service, we will also ask you to provide your shipping address, contact number, credit card information or other relevant information. The information we request from you is mandatory, if you do not want to provide certain mandatory information, we will not be able to provide you with some services.


The personal data we collect will be used for some or all of the following purposes:

  • Process your membership application;
  • Send you a membership password in the form of a text message (SMS);
  • Verify your membership;
  • Keep a record of your purchases;
  • Exercise your membership rights and benefits;
  • Provide you with the products and services you have requested;

l Process our purchase orders, including verifying and making your payment details/status;

l Shipping your purchases;

l Provide you with the latest news on shipment status and customer support;

l Provide you with information about products;

l Process your order, or to provide services and information at your request or through our website/mobile application;

l To follow up on your inquiries, investigate complaints, suspected suspicious transactions and research service improvement measures;

l Sort and analyze data so that we can understand your characteristics and purchasing behavior, provide you with other services that better meet your needs, and assist us in selecting retail products or services that may be of interest to you;

l Upon obtaining your consent or indication with no objection, we will use your personal data for direct marketing purposes to you, whether by mail, email, telephone, text message or whatever channels are currently available or available in the future.


Retention of personal data

Unless required by law to keep your personal data for a specific period, the company will only keep personal data until the original purpose of collecting personal data is achieved. We will falsify, clean or anonymously process unnecessary personal data in the company’s system according to the company’s internal procedures.


Name, Phone and Shipping Address

We may give your name, telephone number and address to a third party (such as a courier company) for delivery.


Information shared by third parties

We do not sell or buy or sell customer personal data collected online to third parties. Customer-identifiable personal data will never be disclosed to third parties without the relevant customer’s consent, or authorization for such disclosure or such disclosure is permitted or required by law.


Personal data security

The Company will use all reasonable endeavors to ensure that all personal data held

by the Company is stored in a safe and secure place and can only be accessed by authorized Company personnel or third-party service providers. We use encryption technology to protect your personal data. Please note that no system can be completely invulnerable, and it is impossible to guarantee the complete security of any information provided on the Internet. Therefore, the company cannot guarantee the security of the information transmitted by you to the company or received from the company on the Internet.


Children’s Privacy

We do not plan or intend to obtain information from persons under the age of 18. In order to respect the privacy rights of minors, minors under the age of 18 should not provide any information on this website/mobile application. The company requires children to be supervised by their parents when browsing this website/mobile application.


Computer data collection

When you browse the website/mobile application, the server of our company will automatically record the information sent by your browser. Information includes:

  • Your computer/mobile device IP address;
  • Browser category;
  • Pages visited before browsing our website/mobile application;
  • Pages viewed within the website/mobile application;

l Time of use on the above pages, products and information searched on our website/mobile application, time and date of access, and other statistical data.


The information collected will be used for analysis and evaluation purposes to help improve this website/mobile application and the services and products we provide. The information is also not personally identifiable.


Access data or opt out of direct marketing communications

To access information or to opt out of receiving direct marketing communications, you may request by completing the form below. ( ) Please email the form to (we may charge you a reasonable fee for processing data access requests).